Privacy policy.

This Privacy Policy explains how Isadora Crystals (the “Site”) collects, uses, and shares your personal information when you visit or make a purchase. We are committed to protecting your privacy and ensuring compliance with international data protection laws, including the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) for users in California.

1. Personal Information We Collect

Device Information

When you visit our Site, we automatically collect certain details about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products you view

  • Referral sources (websites or search terms that led you to our Site)

  • How you interact with our Site

We collect this information using:

  • Cookies – Small data files stored on your device. Learn more about cookies and how to disable them at All About Cookies.

  • Log files – Track activity on the Site, collecting IP address, browser type, ISP, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels – Electronic files used to track browsing behavior.

Order Information

When you make a purchase or attempt to do so, we collect:

  • Name

  • Billing and shipping addresses

  • Payment details (including credit card numbers)

  • Email address

  • Phone number

Data Storage & International Transfers

We operate globally and may transfer your personal information outside of your country of residence, including to the United States, European Union, and China. By using our Site, you acknowledge and agree to this data transfer. We ensure that your data is protected by security measures and legal safeguards compliant with GDPR and other applicable laws.

2. How We Use Your Personal Information

We use Order Information to:

  • Fulfill orders (processing payments, arranging shipping, sending invoices and confirmations)

  • Communicate with you

  • Screen orders for potential fraud or risk

  • Provide product or service updates, based on your preferences

We use Device Information to:

  • Identify potential fraud and security risks

  • Optimize our Site’s performance and user experience

  • Analyze marketing effectiveness

3. Sharing Your Personal Information

We share your information with third-party partners to operate our Site, including:

  • Shopify – Powers our online store. Read their privacy policy here.

  • Google Analytics – Helps us understand user behavior. Learn more here. To opt out, visit Google Analytics Opt-Out.

We may also share information to comply with laws, respond to legal requests, or protect our rights.

4. Behavioral Advertising

We use your personal information to deliver targeted ads and marketing messages. Learn more about online advertising at the Network Advertising Initiative.

To opt out of targeted advertising:

5. Do Not Track

Our Site does not alter data collection practices in response to "Do Not Track" signals.

6. Your Rights

If you are a European resident, you have the right to:

  • Access, update, or request deletion of your personal data

  • Understand how we process your data under legitimate business interests

  • Know that your data may be transferred outside Europe, including to the U.S. and China

If you are a California resident, you may request:

  • Information about data collection and sharing practices

  • Deletion of your personal data

  • Opt-out of data sales (we do not sell personal data)

For requests regarding your data, please contact us at contact@isadoracrystals.com

7. Data Retention

We retain Order Information unless you request its deletion.

8. Changes to This Policy

We may update this policy to reflect business, legal, or regulatory changes.

Last updated: March 25, 2025